Operations

Support Operations, Privy

NYC

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Role overview

Support Operations, Privy is an opportunity in operations, based in NYC. Support sales processes and maintain relevant records. Help customers with questions and service requests.

Responsibilities

  • Support sales processes and maintain relevant records.
  • Help customers with questions and service requests.
  • Help resolve returns, order problems or escalated requests.
  • Coordinate with colleagues and partner teams.
  • Help improve processes and day-to-day efficiency.

Qualifications

  • 1–3 years of relevant experience.
  • Familiarity with customer relationship or sales operations systems.
  • Customer service or support experience.
  • Clear communication and interpersonal skills.
  • Attention to detail and accuracy.

Preferred qualifications

  • A high school education or equivalent background as described in the posting.

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